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LIL'
KICKERS PROGRAM POLICIES
TRIAL
CLASSES
All first time trial classes
are free of charge. Customers may
only do trials in classes that have space available. Trial classes are for children whom haven't participated in a Lil' Kickers class before.
One free trial class per child.
OPEN ENROLLMENT
The open enrollment
policy is defined as being
able to join any Lil’ Kicker class (based on availability) in
progress, any week you would like for the remainder of the session. You
will be prorated. For
example, if you are joining the session during week 3, you must submit
payment for weeks 3-12(13). The
class fee will remain $12 per class.
DISCOUNTS
The following discounts are
applied one per season:
Multiple Class Per Week Discount:
Defined
by a child who is enrolled in more than one class per week for a minimum of 9 weeks out of a 12(13) week session. Participant will receive $20 off.
You must register in person or over the phone to receive
the discount. The online registration feature does not apply discounts.
Siblings: Siblings are defined as children that reside in the
same household and are under the care of the same parent/guardian. The
sibling discount is $20 off for each child after the first is
"paid in full" for at least 9 weeks out of a 12(13) week session. Discount
only applies when the children are enrolled in the same session. You
must register in person or over the phone to receive the discount. The
online registration feature does not apply discounts. REGISTRATION
No spaces in any class are
guaranteed without payment. You can join
anytime. All
registrations are on a first-come, first-serve basis.
Sports City Membership is required for all participants. We accept credit
card or debit card payments only (Visa or MasterCard). Cash and Checks are not
accepted.
In Person Registration or
by phone:
Call us at (707) 526-2884 or go to either facility during facility hours
to register.
Registering Online through
MySAM: All returning customers are eligible to use online
registration. If you are a new customer please visit Instructions
for Registering Online.
Online registration is available anytime prior to a session starting and through
the first week only. Anytime after the first week of classes, you
will need to register in person or over the phone.
Registering by Mail or Fax: Print registration form from web site (if you
cannot register online) and mail
or fax it to the number or address listed on the form.
Lil' Kickers Registration Confirmation:
Registering online, in person or over the phone: confirmation is
automatic – your child will be placed on the class roster. We will only call if a
change needs to be made.
Registering by fax or mail: you will receive a call
confirming we have received your registration.
Registering through the Parks and Rec Department: you will receive
a receipt as confirmation of your enrollment from the Parks and Rec Department.
Please bring the receipt with you to the first day of class.
LIL' KICKERS REFUND POLICY
Full
refunds will be issued if the request is received prior to a session beginning
or within 7 days after the first class that you have registered for.
If a refund is requested after the first 7 days of the session start date, a
$20 cancellation fee will be
charged in addition to the price of classes that have already taken place during
the season.
Please
contact us at 707-526-2884 or lk@nbsportscity.com to make
a refund transaction.
CHECKING
IN FOR CLASS
Please check your
child in with their coach each day.
TRANSFERS
Customers may transfer their
child at any point in the session. All
class transfers depend upon availability.
LIL' KICKERS
MAKE-UP CLASS POLICY
If your child misses a class, you may do a makeup for that class
anytime during the 12(13) weeks you are signed up for. You may
not do a makeup after the session has ended. The class must be open.
Please visit our website to check availability before making up a class. Upon
arrival of your makeup class, please check in at the front
desk.
PARENTS
ON-SITE POLICY
A parent or guardian of
children 4yrs. and younger must remain on-site at all times during class.
Sports City does not assume the responsibility to supervise / babysit any
siblings or friends of the Lil’ Kickers participant.
PARENTS
DURING CLASS TIME
The
first 10 minutes of each class we have free play.
We invite you to come out and play with your child.
However, at the end of free play, we ask that all parents and siblings
stay off the field until class is over.
Exception… 18-24 mos. Bunnies and 24-36 mos. Thumper classes may have
ONE parent per child out on the field as their partner.
No siblings please, unless they are an infant in an over the shoulder baby carrier.
Free play for Bunnies and Thumpers classes is 15 minutes.
CLASS
HOLIDAYS
In the event a holiday falls on a normal class day, participants will not be
charged for that class.
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