Sports City Indoor Soccer Centers
921 Piner Road, Santa Rosa, CA  95403
Phone 707.526.2884 
Fax 707.581.1964
E-Mail lk@nbsportscity.com

 

    

LIL' KICKERS PROGRAM POLICIES

TRIAL CLASSES
All first time trial classes are free of charge.  Customers may only do trials in classes that have space available.  Trial classes are only for children whom haven't participated in a Lil' Kickers class before.  One free trial class per child.

OPEN ENROLLMENT
The open enrollment policy for Lil’ Kickers at Sports City Indoor Soccer is defined as being able to join any Lil’ Kicker class (based on space availability) in progress, any week you would like for the remainder of the session.  We will no longer offer paying class by class or week by week. For example, if you are joining the session during week 3, you must submit payment for weeks 3-12.  The class fee will remain $12 per class.

DISCOUNTS -
The following discounts are applied one per season:
Multiple Class Per Week Discount:  Defined by a child who is enrolled in more than one class per week for a minimum of 8 wks. per class.  Participant will receive $20 off the total of the second class fee. 
You must register in person or over the phone to receive the discount.  The online registration feature does not apply discounts.

Siblings:  Siblings are defined as children that reside in the same household and are under the care of the same parent/guardian.  The sibling discount is $20 off  for each child after the first is "paid in full" for at least 8 weeks out of a 12 week session.  Discount only applies when the children are enrolled in the same session.  You must register in person or over the phone to receive the discount.  The online registration feature does not apply discounts.

REGISTRATION
No spaces in any class are guaranteed without payment.  You can join anytime.  All registrations are on a first-come, first-serve basis.  Sports City Membership is required for all participants.

How to Register:
Walk-In Registration or by phone:  Call us at (707) 526-2884 or go to either facility during facility hours to register. 
Registering On-Line through MySAM:  Use on-line registration if we have your e-mail address on file.  If we don't have it or if you don't remember which e-mail you used, please contact us at (707) 526-2884.  You can also send us an email to lk@nbsportscity.com and leave us the child's name, birthday, and email address.  Once we enter it into the system, you will then be all set to use our online registration. Online registration is available anytime prior to a session starting and through its first week only.  Anytime after the first week of classes,  you will need to register in person or over the phone. 

Registering by Mail or Fax:  Print form from web site if you cannot register through MySAM.  Go to www.nbsportscity.com, print form and mail or fax it in to the number or address on the form.
 

Lil' Kickers Registration Confirmation:
Registering on-line, in person or over the phone
:  confirmation is automatic – your child will be put on a roster.  We will only call if a change needs to be made.
Registering by fax or postal mail:  you will receive a call confirming we have received your registration.
Registering through the parks and rec department:  you will be handed a receipt as confirmation of your enrollment or it will be mailed to you from them.

LIL' KICKERS REFUND POLICY  
Full refunds will be issued if the request is received prior to a session beginning or within 7 days after the session has started.  If a refund is requested after the first 7 days of the session start date, a $20 cancellation fee will be charged in addition to the price of classes that your child has already participated in.

Please contact us at 707-284-9985 or lk@nbsportscity.com to make a refund transaction.

CHECKING IN FOR CLASS
Please check your child in with their coach each day.

TRANSFERS
Customers may transfer their child at any point in the session.  All class transfers are pending upon space availability.

LIL' KICKERS MAKE-UP CLASS POLICY
If per chance your child misses a class, you may do a makeup for that class anytime during the 12 weeks you are signed up for.  You may not do a makeup after the season has ended.  Choose a class that is open and attend at your convenience.  Upon arrival of your makeup class, please let the coach know that you are there for a makeup.  You do not need to call to get approval ahead of time.  

PARENTS ON-SITE POLICY
A parent or guardian of children 4yrs. and younger must remain on-site at all times during class.  Sports City does not assume the responsibility to supervise / babysit any siblings or friends of the Lil’ Kickers participant.

PARENTS DURING CLASS TIME
The first 10 minutes of each class we have free play.  We invite you to come out and play with your child.  However, at the end of free play, we ask that all parents and siblings stay off the field until class is over.  Exception… 18-24 mos. Bunnies and 24-36 mos. Thumper classes may have ONE parent per child out on the field as their partner.  No siblings please, unless they are in a baby carrier.  Free play for Bunnies and Thumper classes is 15 minutes.

CLASS HOLIDAYS

In the event a holiday falls on a normal class day, participants will not be charged for that class.

Lil' Kicker Page || Lil' Kicker Member Login || Cost || Instructions to Register On-Line || What to Bring
Lil' Kicker Program Policies
|| Lil' Kicker Birthday Parties || Lil' Kicker Open House

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all or any parts herein is strictly prohibited without written permission from Sports City.

Copyright 1997-2008